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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
12401
Cisco
4896
HPE
1915
Lenovo
1353
HP
1205
Fortinet
983
Zebra
417
SonicWall
391
APC
299
Extreme Networks
291
Dell
219
Veritas
114
Datalogic
90
Eaton
75
Microsoft
71
Red Hat
59
Datto
41
Acronis
41
CyberPower
41
McAfee
31
Epson
23
Palo Alto Networks
19
ASUS
19
Vertiv
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
5
Cambium
4
Kyocera
3
Samsung
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Seal Shield
2
Synology
1
HoneyWell
1
QNAP
1
Toshiba
5301
$0 - $300
5298
$300 - $800
4846
$800 - $2000
4852
$2000 - $5800
4775
$5800+
20917
Service
3715
Warranty
5509
1 Year
3577
3 Year
2570
5 Year
1477
4 Year
817
2 Year
69
7 Year
27
1 Month
27
12 Month
24
1 Incident
24
36 Month
21
6 Year
17
24 Month
7
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 3 Incident
1
6 Month
1
8 Hour
1
9 Month
14976
Phone Support
10059
Parts Replacement
9168
Replacement
8079
Web Knowledge Base Access
7319
New Releases Update
5972
Repair
1967
Web Support
1892
Diagnosis
1770
Software Update
1640
Remote Diagnosis
1535
Email Support
1426
Software Upgrade
993
Defective Media Retention
843
Software Support
718
Accidental Damage Protection
495
Hardware Support
440
Online Training
431
Software Maintenance
367
Installation
364
Live Chat
319
Commissioning
303
Troubleshooting
298
Reporting
281
Online Return Material Authorization (RMA)
271
Knowledge Base Access
245
Hardware Maintenance
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
211
Configuration
209
Customer Dashboard
206
Escalation Support
199
Logistics
169
Intrusion Definition Update
167
Remote Monitoring
157
Consulting
155
Case Management
123
Online Support Tools Access
111
URL Database Update
111
Virus Definitions Update
110
Email Database Update
109
Comprehensive Coverage
103
Security Update
102
Escalation Management
99
Firmware Updates
96
Cleaning
96
Firmware Upgrade
96
Travel Expense Coverage
91
Remote Technical Support
85
Training
74
Fax-On-Demand
7582
On-site
3421
Service Depot
528
Carry-in
12
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site